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Our reviews
(141 Reviews)
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Lisa Marie Or Matt Seeger
May 09, 2022
May 09, 2022
We are long time purple garden enthusiasts (10+ years). However on Mother’s Day, they turned their phones off due to high volumes of calls. We decided to order online. In the notes section, I noted that since we were picking it up, we would expect the chicken chow mein as the bonus. Our order is always around $100. When my husband went to pick it up after 50 minutes, when online said 20 minutes, he was told there would be no chow mein. Online ordering doesn’t afford you that perk. They did not offer it to him once there (there in a customer service response) either. I called once he got home, and a very young and quite hostile young lady on the phone told me they turned their phones off and online ordering has no pick up bonus.; that’s just how it was - and maybe I should’ve read the online information more closely.
Had she been sympathetic, had she said “I understand we were just so busy I’m so sorry ma’am”, things would’ve gone differently.
As it was I didn’t get my favourite dish, I paid the same amount without a bonus (and when I paid online, I did include a nice tip), and we also picked it up, after 50 minutes (and could we could have had it delivered for the same price and amount of time!) instead of 20 minutes (as noted before I hit ‘complete order). We will not be going back.
Had she been sympathetic, had she said “I understand we were just so busy I’m so sorry ma’am”, things would’ve gone differently.
As it was I didn’t get my favourite dish, I paid the same amount without a bonus (and when I paid online, I did include a nice tip), and we also picked it up, after 50 minutes (and could we could have had it delivered for the same price and amount of time!) instead of 20 minutes (as noted before I hit ‘complete order). We will not be going back.
Sarah Hughes
May 02, 2022
May 02, 2022
Always fresh and tasty. Thank you.
Dave
May 01, 2022
May 01, 2022
Delivered HOT and within 30 min. Delicious!
Melissa
April 27, 2022
April 27, 2022
Tonight I had house fried rice 🍚 , salt/pepper prawns 🍤 and ginger friend chicken 🐓. Everything tasted great!!!
Deb Gateley
April 25, 2022
April 25, 2022
Excellent food, nice and hot
Andy Attfield
April 22, 2022
April 22, 2022
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Heather
April 21, 2022
April 21, 2022
Fantastic! Ginger beef was super crispy and the best sauce in town
Meghan
April 18, 2022
April 18, 2022
Food was ready quickly and everything tasted good.
Hervé
April 17, 2022
April 17, 2022
Tasty food and quick delivery
James Verran
April 08, 2022
April 08, 2022
We enjoyed it very much, thank you.